Hey, we get it: When you’re living in apocalyptic times

(or any other kind of times), life happens..

We realize that circumstances in your life may prevent you from participating in our events, or that acts of Mother Nature may prevent us from delivering them. But when you’ve invested time, energy, and money in an event and you’re faced with such circumstances, what do you do?

Our Responsibility and a Disclaimer

We reserve the right to cancel a program at any time due to low enrollment or adverse circumstances. Should we cancel, everyone who’s registered will receive a full refund.

PDC Cancellation

(Updated: October 2014)

If you need to cancel your PDC registration for any reason:

  • If you notify us 14 days or more in advance: we will refund your course fee but will deduct an administrative fee. Administrative fees are as follows: Foundational package $150, Premium and Professional Development package $300 (this is to account for all of the extra online resources the student received when they register for the Premium or Professional Development option).
  • If you notify us less than 14 days in advance: we cannot provide a refund, but will allow you to send someone in your place OR apply the full amount (minus the administrative fee quoted above) as credit towards another course. *Note: only courses that are open for registration at the time of cancellation are eligible for this credit transfer.
  • If you would like to switch your registration to another date (i.e. from one PDC to another): your registration change is subject to $150 administrative fee quoted above.

Other In-Person Course Cancellation

If you need to cancel your registration in any in-person course other than the PDC:

  • If you notify us 14 days or more in advance: we will refund your course fee but will deduct an administrative fee of 10% of that course’s tuition.
  • If you notify us less than 14 days in advance: we cannot provide a refund, but will allow you to send someone in your place OR apply the full amount (minus the administrative fee quoted above) as credit towards another course. *Note: only courses that are open for registration at the time of cancellation are eligible for this credit transfer.
  • If you would like to switch your registration to another date: your registration change is subject to a 10% administrative fee.

Online Course Cancellation

The refund policy for our online courses and programs may vary from program to program. See the program specific page for details.

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